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Semantic media wiki adaptation to support organizational engineering=Adaptação do semantic media wiki para suporte e engenharia organizacional
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| 1.86 MB | Adobe PDF |
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As organizações possuem processos de gestão e de operacionalização que se tornam cada vez mais diversificados e complexos. Estes processos podem partilhar diversas características, por exemplo, são: realizados por pessoas; constrangidos por recursos limitados e planeados, executados e controlados. Na maior parte das organizações, a característica «planeamento, execução e controlo» não é eficazmente colocada em prática: as pessoas diversificam funções mas os processos continuam complexos e muitas vezes são conduzidos sem uma estrutura lógica. Tal deve-se a diversos factores: as pessoas não conhecem exactamente a missão da organização, nem os seus papéis de actores enquanto recursos humanos; as organizações não possuem mecanismos adequados para lidar com os processos organizacionais, o que resulta num forte impacto na sua competitividade. A chave para garantir essa competitividade passa por descrever, estandardizar e adaptar a forma de responder a determinados tipos de eventos de negócio e a sua interacção com fornecedores, parceiros de negócio, organizações concorrentes e clientes. Neste contexto surge a modelação associada à Engenharia Organizacional com o objectivo de construir representações de factos organizacionais para criar e desenvolver uma consciência colectiva da realidade organizacional (self-awareness) nas organizações. A abordagem desta dissertação centra-se na utilização da metodologia DEMO (Design and Engineering Methodology for Organizations), criada e desenvolvida por Jan L. G. Dietz, com o intuito de auxiliar a referida modelação através de um wiki semântico (Semantic MediaWiki). O contexto deste projecto insere-se na adaptação do Semantic MediaWiki para suporte à Engenharia Organizacional e permitir a modelação dos processos organizacionais, baseada na metodologia DEMO. A nossa investigação e implementação procuram: formalizar factos organizacionais nas páginas do Semantic MediaWiki; e adaptar o Semantic MediaWiki para gerar automaticamente diagramas DEMO com base nas páginas wiki que contêm a formalização dos factos organizacionais.
Organizations have operation and managing processes that become increasingly diverse and complex. These processes may share several characteristics, for example: are made by people; are constrained by limited resources; are planned, executed and controlled. In most organizations, the «planning, implementation and control» characteristic is not effectively put into practice: people diversify functions but processes remain complex and are often conducted without a logical structure. This is due to several factors: people do not know exactly the mission of the organization or their roles as actors as human resources; organizations do not have adequate mechanisms to deal with organizational processes, resulting in a strong impact on their competitiveness. The key to ensure that competitiveness is to describe, standardize and adapt the way to respond to certain types of business events and their interaction with suppliers, business partners, competitors and customers organizations. In this context, emerges the modeling associated with Organizational Engineering with the aim of building organizational representations of facts to create and develop a collective consciousness of organizational reality (self-awareness) in organizations. The approach of this dissertation focuses on the use of the DEMO methodology (Design and Engineering Methodology for Organizations), created and developed by Jan L. G. Dietz, in order to assist such modeling through a semantic wiki (Semantic MediaWiki). The context of this project is the adaptation of Semantic MediaWiki for Organizational Engineering support and enable the modeling of organizational processes based on the methodology DEMO. Our research and implementation seek: formalizing organizational facts using Semantic MediaWiki pages; and adapt Semantic MediaWiki to automatically generate DEMO diagrams based on the wiki pages that contain the formalization of organizational facts.
Organizations have operation and managing processes that become increasingly diverse and complex. These processes may share several characteristics, for example: are made by people; are constrained by limited resources; are planned, executed and controlled. In most organizations, the «planning, implementation and control» characteristic is not effectively put into practice: people diversify functions but processes remain complex and are often conducted without a logical structure. This is due to several factors: people do not know exactly the mission of the organization or their roles as actors as human resources; organizations do not have adequate mechanisms to deal with organizational processes, resulting in a strong impact on their competitiveness. The key to ensure that competitiveness is to describe, standardize and adapt the way to respond to certain types of business events and their interaction with suppliers, business partners, competitors and customers organizations. In this context, emerges the modeling associated with Organizational Engineering with the aim of building organizational representations of facts to create and develop a collective consciousness of organizational reality (self-awareness) in organizations. The approach of this dissertation focuses on the use of the DEMO methodology (Design and Engineering Methodology for Organizations), created and developed by Jan L. G. Dietz, in order to assist such modeling through a semantic wiki (Semantic MediaWiki). The context of this project is the adaptation of Semantic MediaWiki for Organizational Engineering support and enable the modeling of organizational processes based on the methodology DEMO. Our research and implementation seek: formalizing organizational facts using Semantic MediaWiki pages; and adapt Semantic MediaWiki to automatically generate DEMO diagrams based on the wiki pages that contain the formalization of organizational facts.
Description
Keywords
Engenharia organizacional DEMO methodology Semantic mediawiki Graphviz Automatic diagram generation SVG diagram Organizational engineering Engenharia Informática . Faculdade de Ciências Exatas e da Engenharia