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- Psyment: web-based platform to support psychologists’ evaluation methodsPublication . Freitas, Eva Patrícia Azevedo; Ferreira, Luís Duarte AndradeThe Covid-19 pandemic was a turning point for healthcare professionals as it forced the development of Information and Communication Technology (ICT)-based healthcare systems to provide better patient interaction and simplify healthcare professionals’ working methods. As a result, this project aims to develop a novel web-based platform to assist these professionals in creating clinical assessment tools (i.e., Mini-Mental State Examination) for clinical populations and evaluate its results more efficiently. The project’s purpose is threefold: 1) to develop cybersecurity measures to safeguard sensitive information of the clinical population, 2) to develop the system’s backend, and 3) to focus on the user experience while developing the front end of the platform. Here, in this part of the thesis, we will focus on and discuss the user experience design while developing the front end of this platform. To develop such a web-based platform for healthcare professionals to create cognitive assessment tools, we had to 1) understand how they use pencil and paper-based cognitive assessment tools with clinical populations and 2) how they are evaluated. We performed 4 interviews with healthcare professionals; one was done while observing the interaction between healthcare professionals and the healthcare center’s clinical population. Moreover, we researched similar existing platforms in the scientific literature and online services while evaluating the strengths and weaknesses of each platform. Developing a visually pleasing platform with easy functionalities adapted to the user experience of healthcare professionals is the key to achieving more accurate results for their patient’s diagnoses while enhancing performance and productivity.