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- Citizen X: designing for holistic community engagementPublication . Ashby, Simone; Hanna, Julian; Oakley, Ian; Vieira, Tatiana; Abreu, Filipe; Campos, PedroCrowdsourcing in urban environments, geospatial annotation, social curation, and engaging citizens through social media applications and community-aware, place-based computing systems are at the forefront of pervasive urban technologies aimed at improving satisfaction, strengthening communities, and empowering citizens as stakeholders. This paper reports on the user-centered design of a holistic community engagement platform that combines the above aims and uncovers insights from both sides of the citizen-government divide for a people's GIS for enhancing urban livability.