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Modelação de serviços afetos à loja do Munícipe da CMF e implementação de protótipo de portal online
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Abstract(s)
À medida que a sociedade e a tecnologia se tornam mais complexos, o mesmo acontece com as organizações. Uma vez que as organizações estão em constante expansão e evolução, é cada vez mais problemático entendê-las e garantir que os seus objetivos pretendidos sejam alcançados.
Muitas disciplinas têm ajudado a contribuir para a construção e manutenção das organizações, contudo não são suficientes para dominar todos os problemas complexos que estas enfrentam, o que leva à necessidade de ter uma visão mais ampla das organizações. Deste modo surge a disciplina de Engenharia Organizacional e a metodologia DEMO (Design Engineering Methodology for Organizations), cujo objetivo é criar modelos que ajudem a compreender a essência completa de uma organização.
No âmbito deste projeto os conceitos de Engenharia Organizacional e da metodologia DEMO são utilizados para modelar serviços afetos à Loja do Munícipe da Câmara Municipal do Funchal, com o propósito de auxiliar a construir modelos coerentes onde a competência, responsabilidade e autoridade estão bem definidas, evitando assim que ocorram anomalias nos processos.
Posteriormente à modelação foi desenvolvido um protótipo de portal online dinâmico e adaptável com vista ao suporte de modelação de diagramas e geração/execução automática de software.
Os componentes do protótipo foram desenvolvidos juntamente com dois colegas de mestrado e um bolseiro de investigação, e atualmente fazem parte de um projeto mais vasto do M-ITI (Madeira Interactive Technologies Institute).
As society and technology become more complex, so do organizations. Since organizations are constantly expanding and evolving, it is increasingly problematic to understand them and ensure that their intended goals are met. Many disciplines have helped contribute to building and maintaining organizations, but they are not enough to address all the complex problems they face, which leads to the need for a broader view of organizations. In this way the Organizational Engineering discipline and the DEMO (Design Engineering Methodology for Organizations) methodology arises, whose objective is to create models that help to understand the complete essence of an organization. Within the scope of this project, the concepts of Organizational Engineering and the DEMO methodology are used to model services related to the Municipality of Funchal, to help build coherent models where competence, responsibility and authority are well defined, thus avoiding anomalies occur. After the modeling, a dynamic and adaptable online prototype portal was developed to support diagrams modeling and automatic software generation/execution. Prototype's components were developed together with two masters collegues and a researcher, and are currently part of a larger project of the M-ITI (Madeira Interactive Technologies Institute).
As society and technology become more complex, so do organizations. Since organizations are constantly expanding and evolving, it is increasingly problematic to understand them and ensure that their intended goals are met. Many disciplines have helped contribute to building and maintaining organizations, but they are not enough to address all the complex problems they face, which leads to the need for a broader view of organizations. In this way the Organizational Engineering discipline and the DEMO (Design Engineering Methodology for Organizations) methodology arises, whose objective is to create models that help to understand the complete essence of an organization. Within the scope of this project, the concepts of Organizational Engineering and the DEMO methodology are used to model services related to the Municipality of Funchal, to help build coherent models where competence, responsibility and authority are well defined, thus avoiding anomalies occur. After the modeling, a dynamic and adaptable online prototype portal was developed to support diagrams modeling and automatic software generation/execution. Prototype's components were developed together with two masters collegues and a researcher, and are currently part of a larger project of the M-ITI (Madeira Interactive Technologies Institute).
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Keywords
Engenharia organizacional DEMO Protótipo Software dinâmico e adaptável Enterprise engineering Prototype Dynamic and adaptable software Engenharia Informática . Faculdade de Ciências Exatas e da Engenharia