Co-designing personas for user experience and engagement in automation

Abdelnour Nocera, Jose; Cabrero, Daniel; Campos, Pedro; Gonçalves, Frederica; Clemmensen, Torkil; Gissing, Robin; Nielsen, Lene; Saadati, Parisa

http://hdl.handle.net/10400.13/4640

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Authors

Abdelnour Nocera, Jose

Abstract(s)

The aim of this workshop is to engage in co-design of personas to explore the interplay of autonomous technologies with user experi ence and engagement. Automating a process that is embedded into people’s everyday lives and activities will surely impact their expe rience. In a time where there is strong push towards more and more automation in our daily life, the workshop will explore the value of co-design in bringing to the fore the opportunities and issues of such trend on users’ experiences and engagements in multiple con texts such as work, health, entertainment and learning. Through the co-design of personas in future scenarios of automation the work shop will concretely identify valuable automation design goals for user experience and engagement drawing on participants’ knowl edge from industry projects and academic research.Tree concrete outcomes from the workshop are the following:

Keywords

Automation Personas User experience Interaction design Co-design . Faculdade de Ciências Exatas e da Engenharia

URI

http://hdl.handle.net/10400.13/4640

Citation

Abdelnour Nocera, J., Cabrero, D., Campos, P., Gonçalves, F., Clemmensen, T., Gissing, R., ... & Saadati, P. (2020, October). Co-designing personas for user experience and engagement in automation. In Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society (pp. 1-3).