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Publication
Desenvolvimento de uma aplicação móvel AppSESARAM
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 19.98 MB | Adobe PDF |
Advisor(s)
Abstract(s)
O Serviço de saúde da Região autónoma da Madeira (SESARAM) pretende implemen tar uma nova forma de interagir com os utentes desta instituição, pois ao longo do
tempo foi notado uma necessidade de reformular o atual portal do utente e foi regis tado um maior interesse dos utentes poderem aceder aos seus dados clínicos através do
seu dispositivo móvel de uma forma mais acessível e interativa.
A solução remete-se para a implementação de uma aplicação móvel destinada aos
dispositivos com os Sistemas operativos (SO) Android e iOS através da plataforma Win dev Mobile (WDM). Esta app englobará uma junção de alguns conteúdos importantes
do atual portal web de informação ao utente com todos os serviços clínico presentes no
portal do Utente.
Após implementação da app, foi revisto com colegas do Núcleo de Informática (NI)
toda a estrutura da app desenvolvida de forma a verificar se cumpre com todos os
requisitos funcionais e não funcionais.
Posto isto foram realizados testes de usabilidade com profissionais de saúde desta
entidade utilizando a técnica qualitativa "Concurrent Think-Aloud" e com o preenchi mento de questionários utilizando os métodos System Usability Scale (SUS) e NASA
Task Load Index (NASA TLX). Após análise dos resultados dos questionários, foi pos sível verificar que estes revelaram-se bastante positivos, foram obtidos valores altos a
nível de usabilidade e baixos a nível da carga cognitiva necessária aos utentes para a
utilização da app.
Para finalizar foram realizadas alterações na aplicação de forma a melhorá-la consoante o feedback recebido dos participantes
The entity SESARAM intends to implement a new way to interact with its users, because over time it was noticed a need to reformulate the current user portal and it was registered a higher interest of the patients to be able to access their clinical data through their mobile device in a more user-friendly and interactive way. The solution refers to the implementation of a mobile application aimed at devices with the Android and iOS operating systems through the WDM platform. This app will include a combination of some important contents of the current user information web portal with all the clinical services present in the User portal. After the implementation of the app, the entire structure of the developed app was reviewed with the team in order to verify if it meets all functional and non-functional requirements. Additionally, usability tests were performed with health professionals of this entity using the qualitative technique "Concurrent Think-Aloud". and with the completion of questionnaires using the SUS and NASA TLX methods. After analysing the results of the questionnaires, it was possible to verify that these revealed to be very positive, with high values obtained in terms of usability and low values in terms of the cognitive load required to use the app. Finally, some changes were made to the app in order to improve it according to the feedback received from the participants.
The entity SESARAM intends to implement a new way to interact with its users, because over time it was noticed a need to reformulate the current user portal and it was registered a higher interest of the patients to be able to access their clinical data through their mobile device in a more user-friendly and interactive way. The solution refers to the implementation of a mobile application aimed at devices with the Android and iOS operating systems through the WDM platform. This app will include a combination of some important contents of the current user information web portal with all the clinical services present in the User portal. After the implementation of the app, the entire structure of the developed app was reviewed with the team in order to verify if it meets all functional and non-functional requirements. Additionally, usability tests were performed with health professionals of this entity using the qualitative technique "Concurrent Think-Aloud". and with the completion of questionnaires using the SUS and NASA TLX methods. After analysing the results of the questionnaires, it was possible to verify that these revealed to be very positive, with high values obtained in terms of usability and low values in terms of the cognitive load required to use the app. Finally, some changes were made to the app in order to improve it according to the feedback received from the participants.
Description
Keywords
Windev Mobile Aplicações móveis Portal do utente SESARAM Desenvolvimento de sistemas de informação Mobile applications Engenharia Informática . Faculdade de Ciências Exatas e da Engenharia