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Exploring environmental satisfaction in tourist sites: a view to Madeira Island

dc.contributor.authorMota, Luís
dc.contributor.authorFranco, Mara
dc.contributor.authorMarques, Renato
dc.contributor.authorGaspar, Bruno
dc.date.accessioned2020-07-02T10:08:55Z
dc.date.available2020-07-02T10:08:55Z
dc.date.issued2020
dc.description.abstractCharacterizing tourism sustainability and studying environmental satisfaction in tourist sites, is part of a pilot study taking place in Madeira island. Tourism stakeholders and associations of relevant tourism services were interviewed to diagnose environmental issues arising from tourism activity and to identify tourist sites with priority in the study. Satisfaction was benchmarked in four tourist sites using individual attributes and overall fulfilment after experience on Madeira island. Sites ranged from two well-known walking routes in Rabaçal and Ribeiro Frio, representing a concern regarding conservation and visitation to the UNESCO site, the Laurisilva of Madeira; the viewpoint of Cape Girão with a skywalk positioned at 580m high, and the Santa Maria Street in Funchal, a popular street for eating-out, nightlife and street art paintings on entrance doors of the buildings. The experimental hypotheses assumed the same satisfaction level for all sites and by comparing Means of independent samples T-test, tourist sites were benchmarked for the study. Ribeiro Frio was pointed out as hotspot for tourism activity with many apprehensions, but statistics revealed the highest level of environmental satisfaction among visitors and tourists, followed by the viewpoint of Cabo Girão, Rabaçal and Santa Maria Street, and. Despite satisfaction being linked to the amount of people crowding an area, Ribeiro Frio was downgraded to the last position regarding on-site concentration of people. Such information is crucial for tourism planning and to assist further development. Parks, protected areas and tourist sites have attached an important perceived value, having managers interested in understanding visitors’ opinion in order to overcome challenges related to management, protection and conservation issues.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.13/2833
dc.language.isoengpt_PT
dc.publisherCentre for Tourism Research, Development and Innovation (CiTUR)pt_PT
dc.relationCentro de Investigação Aplicada em Turismo
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectEnvironmentpt_PT
dc.subjectBenchmarkingpt_PT
dc.subjectIsland planning satisfactionpt_PT
dc.subjectTourismpt_PT
dc.subjectMadeira islandpt_PT
dc.subjectMadeira (Portugal)pt_PT
dc.subject.pt_PT
dc.subjectProjeto Turismopt_PT
dc.titleExploring environmental satisfaction in tourist sites: a view to Madeira Islandpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.awardTitleCentro de Investigação Aplicada em Turismo
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FGES%2F04470%2F2019/PT
oaire.citation.conferencePlaceFunchal, Madeira (Portugal)pt_PT
oaire.citation.endPage396pt_PT
oaire.citation.startPage390pt_PT
oaire.citation.titleXI International Tourism Congress - The Image and Sustainability of Tourism Destinations (Proceedings Book)pt_PT
oaire.fundingStream6817 - DCRRNI ID
person.familyNameSoares Mota
person.familyNameFranco
person.givenNameLuís Cândido
person.givenNameMara
person.identifierL Mota
person.identifier.ciencia-id7419-21F3-8A28
person.identifier.ciencia-id6419-634F-732E
person.identifier.orcid0000-0001-6850-2144
person.identifier.scopus-author-id57205348584
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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relation.isAuthorOfPublication838ef50b-9006-4b3e-a663-4d5c72ab2419
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