DigitUMa
Repositório Institucional da Universidade da Madeira
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HCI design and evaluation during social confinement: reflections and techniques
Publication . Campos, Pedro Filipe; Pereira Campos, Pedro Filipe
The pandemic brought a number of challenges that provoked a major impact on almost every human activity. In this new context, designers of technologies aimed at supporting mental or physical health are faced with a lack of principles and guidelines for successfully evaluating them, since health authori-ties impose social confinement as a standard safety measure. Moreover, mental health technologies become even more important and more challenging in such context of constrain and anxiety. We discuss the design and evaluation of (i) a system for helping university students avoid smartphone overuse; (ii) a mobile system to support informal caregivers of dementia patients; and (iii) a VR-based system aimed at improving mental well-being. The design and evaluation of these systems was entirely performed during social confinement. We present a list of risks, challenges and lessons learned, as well as the techniques we employed to effectively overcome these limitations. Incorporating motivational or persuasive factors into the solutions was the key objective and we organize our reflections around reliability, usefulness and intrusiveness.
The use of interactive technologies for education in pandemic and post-pandemic contexts: design implications
Publication . Sousa, Duarte L.; Campos, Pedro; Matos, Sónia; Sousa, Duarte Luis; Campos, Pedro; Matos, Sónia
This study investigates COVID-19’s impact on the educationsystem.
It captures a multidimensional representation of teachers, students,
and parents’ use of information communication technologies (ICTs)
Sónia Matos
ITI / LARSyS, University of Edinburgh
sonia.matos@iti.larsys.pt
According to UNESCO [1], compulsory confinement as a response
to the COVID-19 pandemic [2], [3] and the consequent school clo
sures affected 94% of the world’s student population with uncertain
to mitigate this disruption caused by school closures. The study
analyzes the evolving influences on individual and collective be
haviour amid the pandemic. The methods consisted of a 5-week
longitudinal study that included a survey and multiple interviews
with the three stakeholder groups. The qualitative and quantitative
data yielded the analysis of ICTs usage before and during social
confinement. Further to our analysis, we categorize and discuss our
findings. We also interpret results to capture design implications
and generate a new concept for design. To finalize, we identified
students’ learning loss and learning variability as pressing issues,
despite the availability of technological mediums. We believe that a
collaborative learning system could mitigate such a challenge. We
believe that such a system could connect students to a teaching
community and imbue a sense of togetherness within the context
of distance education.
Gestão estratégica e sustentável no turismo de luxo
Publication . Mendonça, André Henrique; Machado, Luiz Tadeu Milheiro de Menezes Pinto; Almeida, António Manuel Martins de
O turismo de luxo, tradicionalmente associado à exclusividade, elevados padrões de qualidade
e preços premium, está a atravessar uma transformação significativa. Numa sociedade cada vez
mais digitalizada e consciente das questões ambientais e sociais, os consumidores exigem que
as marcas adotem práticas sustentáveis. Esta mudança reflete uma evolução no conceito de luxo
e impõe novos desafios estratégicos, desde o planeamento, investimento e a gestão da reputação
online.
Neste contexto, torna-se crucial explorar como a sustentabilidade e a reputação digital moldam
o comportamento dos consumidores e as estratégias das empresas. "Esta dissertação aborda as
seguintes questões de investigação: Qual a perceção dos hóspedes sobre a relação entre luxo e
sustentabilidade na hotelaria de luxo?" Estarão os clientes dispostos a pagar mais por hotéis
com práticas sustentáveis? De que forma as classificações online influenciam a decisão de
reserva dos hóspedes em hotéis de luxo?”
O estudo visa analisar a gestão estratégica no turismo de luxo face a estas novas exigências,
avaliando a importância que os consumidores atribuem à sustentabilidade e o impacto da
reputação digital nas suas escolhas. A redefinição do luxo, aliada à crescente procura por
experiências autênticas e responsáveis, representa um desafio, mas também uma oportunidade
para inovação, diferenciação e vantagem competitiva a longo prazo.
A investigação conclui que, embora a sustentabilidade esteja a ganhar relevância, nem sempre
se traduz em comportamentos consistentes por parte dos consumidores. Por outro lado, as
classificações online revelam-se cruciais, reforçando a confiança dos clientes e permitindo às
marcas justificar tarifas mais elevadas com base na sua reputação digital.
Virtual reality exposure treatment in phobias: a systematic review
Publication . Freitas, José Rúben Silva; Velosa, Vitor Hugo Silva; Abreu, Leonardo Tadeu Nunes; Jardim, Ricardo Lucas; Santos, João Artur Vieira; Peres, Beatriz; Campos, Pedro F.; Pereira Campos, Pedro Filipe
We compare the relative efficacy of virtual reality therapy exposure (VRET) versus in
vivo therapy exposure among individuals suffering from phobias. A systematic search
was completed up to 03 April 2020, using the following databases: ACM Digital Library,
ResearchGate, IEEE, Science Direct, MIT PressJournals, Center for Direct Scientific Com
munication (CCSD) and Mary Ann Liebert Publishers. Five authors searched the databases
using the following terms: Virtual Reality, Phobia, Mental health, Computing, Therapy,
HMD, CAVE, Virtual ambient, in virtuo, Avoidance, Exposure, VRET, in vivo, Anxiety,
Agoraphobia, Social Phobia, Stimuli, Cognitive–behaviour. All studies that evaluate the
effect of in virtuo exposure towards phobia rehabilitation were selected. By reviewing
the article, each author then applied the inclusion and exclusion criteria, and 30 articles
were selected. Data extracted included the number of samples, amount of sessions, study
variables that may affect the final outcome, therapy technology. The data provided was
synthesized using a meta-analysis based on the results. The results demonstrated a posi
tive outcome of Virtual Reality Exposure Treatment in the treatment of most phobias. In
contrast, some of these treatments did not work for a few specific phobias in which the
standard procedures were more effective. The findings suggest that for some specific pho
bias treatment, Virtual Reality Exposure Treatment does not reach the in vivo exposure
level of immersion and presence. Further research is needed to perform studies with higher
dimension samples, since many papers report a low sample size and that is probably why
many of them have inconclusive results.
Increasing the museum visitor’s engagement through compelling storytelling based on interactive explorations
Publication . Rodrigues, Ana; Campos, Pedro; Cabral, Diogo; Pereira Campos, Pedro Filipe
Today, technology offers exciting and news possibilities to bring vis
itors closer to museums. The museological universe has developed a lot over the
last years, presenting today with innovative characteristics thanks to the digital
realms, losing the characteristics of traditional and static museums. As a result of
this development, the requirements of visitors increased.
In this paper, we introduce a new approach to making the visitor experience
more immersive and engaging. We present “StoryWall”, a tangible user inter
face. We created a sensorial experience by presenting the content through touch,
vision, and sound. As the main contribution to HCI in museums, we report on the
utilization of this interactive installation as a case study.
Preliminary results bring important design implications for this context: how
can one develop and implement innovative technology in museums without dis
turbing the traditional environment and other constraints? We also report on how
designers can balance the impact brought by technology in museums and ways to
inspire exploratory behaviors as well as promote collaboration among visitors.