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Citizen motivation on the go: the role of psychological empowerment

2013Journal article Open access
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dc.contributor.authorGoncalves, J.
dc.contributor.authorKostakos, V.
dc.contributor.authorKarapanos, E.
dc.contributor.authorBarreto, M.
dc.contributor.authorCamacho, T.
dc.contributor.authorTomasic, A.
dc.contributor.authorZimmerman, J.
dc.date.accessioned2022-08-04T13:27:18Z
dc.date.available2022-08-04T13:27:18Z
dc.date.issued2013
dc.description.abstractAlthough advances in technology now enable people to communicate ‘anytime, anyplace’, it is not clear how citizens can be motivated to actually do so. This paper evaluates the impact of three principles of psychological empowerment, namely perceived self-efficacy, sense of community and causal importance, on public transport passengers’ motivation to report issues and complaints while on the move. A week-long study with 65 participants revealed that self-efficacy and causal importance increased participation in short bursts and increased perceptions of service quality over longer periods. Finally, we discuss the implications of these findings for citizen participation projects and reflect on design opportunities for mobile technologies that motivate citizen participation.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationGonçalves, J., Kostakos, V., Karapanos, E., Barreto, M., Camacho, T., Tomasic, A., & Zimmerman, J. (2014). Citizen motivation on the go: the role of psychological empowerment. Interacting with Computers, 26(3), 196-207. doi:10.1093/iwc/iwt035pt_PT
dc.identifier.doi10.1093/iwc/iwt035pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.13/4513
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherOxford University Presspt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectEmpirical studies in HCIpt_PT
dc.subjectMobile phonespt_PT
dc.subjectUbiquitous computingpt_PT
dc.subjectPsychologypt_PT
dc.subject.pt_PT
dc.subjectEscola Superior de Tecnologias e Gestãopt_PT
dc.titleCitizen motivation on the go: the role of psychological empowermentpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/3599-PPCDT/CMU-PT%2FHuMach%2F0004%2F2008/PT
oaire.citation.endPage207pt_PT
oaire.citation.issue3pt_PT
oaire.citation.startPage196pt_PT
oaire.citation.titleInteracting with Computerspt_PT
oaire.citation.volume26pt_PT
oaire.fundingStream3599-PPCDT
person.familyNameKarapanos
person.familyNameBarreto
person.givenNameEvangelos
person.givenNameMary
person.identifier180644
person.identifier.orcid0000-0001-5910-4996
person.identifier.orcid0000-0002-9619-4254
person.identifier.ridD-9480-2016
person.identifier.ridC-9134-2018
person.identifier.scopus-author-id23397132500
person.identifier.scopus-author-id50361028500
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication5100edbc-ab43-462d-a4c6-057d413faa97
relation.isAuthorOfPublicationfed0dc68-da8b-4fc6-8e59-aa7e38be15d1
relation.isAuthorOfPublication.latestForDiscovery5100edbc-ab43-462d-a4c6-057d413faa97
relation.isProjectOfPublication94aedaae-dccf-44d6-9d33-e088920cb633
relation.isProjectOfPublication.latestForDiscovery94aedaae-dccf-44d6-9d33-e088920cb633

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