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Liderar uma universidade sénior em tempos de covid-19: estudo de caso na região do Entroncamento
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Advisor(s)
Abstract(s)
O envelhecimento populacional é um fenómeno social que obriga as sociedades atuais a
elaborar estratégias e modelos de ação e liderança que vão ao encontro das necessidades
apresentadas pela população.
Foi neste contexto que a presente investigação, no âmbito do Mestrado em Ciências da
Educação – Administração Educacional, incidiu na área social sénior, tendo como campo
de análise a Universidade Sénior do Entroncamento, no distrito de Santarém.
Integrada na tipologia de estudo de caso, o cariz desta pesquisa foi predominantemente
qualitativo, embora o recurso à metodologia quantitativa também fosse imprescindível
para o tratamento estatístico das variáveis qualitativas.
Numa primeira fase a pesquisa bibliográfica norteou o desenvolvimento da temática e foi
coadjuvada por uma pesquisa documental que compreendeu a análise legislativa e a
consulta de documentos internos da Universidade sénior em apreço, assim como da
missão global dos espaços direcionados ao acolhimento da população com mais idade.
Para conseguirmos uma maior abrangência deste estudo, consideramos importante
apreender a opinião e visão global de vários e distintos intervenientes naquele espaço: os
utentes, os formadores e o coordenador.
Como instrumento de coleta de dados elaboramos inquéritos por questionário que foram
aplicados aos utentes, solicitando a sua opinião em relação às atividades desenvolvidas
na USE, à respetiva liderança, ao impacto da Covid-19 no seu quotidiano e na sua decisão
em retornar presencialmente àquela organização. Um instrumento similar foi realizado e
aplicado aos formadores, para determinar a sua perceção quanto à liderança da instituição.
O coordenador da instituição respondeu a uma entrevista semiestruturada, abordando
temáticas relacionadas com a liderança em geral e mais especificamente, com a liderança
que ocorreu durante o período de confinamento com a subsequente suspensão das
atividades.
Concluiu-se que a pandemia Covid-19 teve um grande impacto na vida dos utentes, dos
formadores e na estratégia de liderança do coordenador. Constatou-se que os utentes estão
satisfeitos com as atividades desenvolvidas e que sentem necessidade de voltar às rotinas
normais e presenciais. A coordenação exerce uma boa liderança tendo em conta a opinião
dos intervenientes da instituição. O coordenador realçou algumas dificuldades em relação
à gestão de emoções e de pessoas, sendo esta mais sentida neste período de pandemia.
Population aging is a social phenomenon that forces current societies to develop strategies and action and leadership models that meet the needs presented by the population. It was in this context that the present investigation, within the scope of the Master Degree in Educational Sciences – Educational Administration, focused on the senior social area, having as its field of analysis the Senior University of Entroncamento, in the district of Santarém. Integrated in the case study typology, the nature of this research was predominantly qualitative, although the use of quantitative methodology was also essential for the statistical treatment of qualitative variables. In a first phase, the bibliographical research guided the development of the theme and was assisted by a documental research that included the legislative analysis and the consultation of internal documents of the senior University in question, as well as the global mission of the spaces aimed at welcoming the older population . In order to achieve a greater coverage of this study, we consider it important to capture the opinion and global vision of various and distinct actors in that space: users, trainers and the coordinator. As a data collection instrument, we developed a quiz surveys that were applied to users, requesting their opinion regarding the activities developed at USE, their respective leadership, the impact of Covid-19 on their daily lives and their decision to return in person to that organization . A similar instrument was carried out and applied to trainers to determine their perception of the institution's leadership. The coordinator of the institution responded to a semi-structured interview, addressing issues related to leadership in general and more specifically, to the leadership that occurred during the period of lockdown with the subsequent suspension of activities. It was concluded that the Covid-19 pandemic had a major impact on the lives of users, trainers and the coordinator's leadership strategy. It was found that users are satisfied with the activities developed and feel the need to return to normal and face-to-face routines. Coordination exercises good leadership taking into account the opinion of the institution's stakeholders. The coordinator highlighted some difficulties in relation to managing emotions and people, which is most felt in this pandemic period.
Population aging is a social phenomenon that forces current societies to develop strategies and action and leadership models that meet the needs presented by the population. It was in this context that the present investigation, within the scope of the Master Degree in Educational Sciences – Educational Administration, focused on the senior social area, having as its field of analysis the Senior University of Entroncamento, in the district of Santarém. Integrated in the case study typology, the nature of this research was predominantly qualitative, although the use of quantitative methodology was also essential for the statistical treatment of qualitative variables. In a first phase, the bibliographical research guided the development of the theme and was assisted by a documental research that included the legislative analysis and the consultation of internal documents of the senior University in question, as well as the global mission of the spaces aimed at welcoming the older population . In order to achieve a greater coverage of this study, we consider it important to capture the opinion and global vision of various and distinct actors in that space: users, trainers and the coordinator. As a data collection instrument, we developed a quiz surveys that were applied to users, requesting their opinion regarding the activities developed at USE, their respective leadership, the impact of Covid-19 on their daily lives and their decision to return in person to that organization . A similar instrument was carried out and applied to trainers to determine their perception of the institution's leadership. The coordinator of the institution responded to a semi-structured interview, addressing issues related to leadership in general and more specifically, to the leadership that occurred during the period of lockdown with the subsequent suspension of activities. It was concluded that the Covid-19 pandemic had a major impact on the lives of users, trainers and the coordinator's leadership strategy. It was found that users are satisfied with the activities developed and feel the need to return to normal and face-to-face routines. Coordination exercises good leadership taking into account the opinion of the institution's stakeholders. The coordinator highlighted some difficulties in relation to managing emotions and people, which is most felt in this pandemic period.
Description
Keywords
Universidade sénior Liderança COVID-19 Envelhecimento ativo Aprendizagem ao longo da vida Senior university Leadership Active aging Lifelong learning Ciências da Educação - Administração Educacional . Faculdade de Ciências Sociais