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23 ways to nudge: a review of technology-mediated nudging in human-computer interaction

dc.contributor.authorCaraban, Ana
dc.contributor.authorKarapanos, Evangelos
dc.contributor.authorGonçalves, Daniel
dc.contributor.authorCampos, Pedro
dc.date.accessioned2022-09-21T11:00:31Z
dc.date.available2022-09-21T11:00:31Z
dc.date.issued2019
dc.description.abstractTen years ago, Thaler and Sunstein introduced the notion of nudging to talk about how subtle changes in the ‘choice archi tecture’ can alter people's behaviors in predictable ways. This idea was eagerly adopted in HCI and applied in multiple con texts, including health, sustainability and privacy. Despite this, we still lack an understanding of how to design effective technology-mediated nudges. In this paper we present a sys tematic review of the use of nudging in HCI research with the goal of laying out the design space of technology-mediated nudging –the why (i.e., which cognitive biases do nudges combat) and the how (i.e., what exact mechanisms do nudges employ to incur behavior change). All in all, we found 23 distinct mechanisms of nudging, grouped in 6 categories, and leveraging 15 different cognitive biases. We present these as a framework for technology-mediated nudging, and discuss the factors shaping nudges’ effectiveness and their ethical implications.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCaraban, A., Karapanos, E., Gonçalves, D., & Campos, P. (2019, May). 23 ways to nudge: a review of technology-mediated nudging in human-computer interaction. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (pp. 1-15).pt_PT
dc.identifier.doi10.1145/3290605.3300733pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.13/4638
dc.language.isoengpt_PT
dc.publisherACMpt_PT
dc.relationLaboratory for Robotics and Engineering Systems
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectNudgingpt_PT
dc.subjectBehavioral economicspt_PT
dc.subjectPersuasive technologypt_PT
dc.subject.pt_PT
dc.subjectFaculdade de Ciências Exatas e da Engenhariapt_PT
dc.subjectEscola Superior de Tecnologias e Gestão
dc.title23 ways to nudge: a review of technology-mediated nudging in human-computer interactionpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.awardTitleLaboratory for Robotics and Engineering Systems
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FEEA%2F50009%2F2019/PT
oaire.citation.endPage15pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleProceedings of the 2019 CHI Conference on Human Factors in Computing Systemspt_PT
oaire.fundingStream6817 - DCRRNI ID
person.familyNameKarapanos
person.familyNamePereira Campos
person.givenNameEvangelos
person.givenNamePedro Filipe
person.identifier180644
person.identifier.ciencia-id7C19-B5E5-01CA
person.identifier.orcid0000-0001-5910-4996
person.identifier.orcid0000-0001-7706-5038
person.identifier.ridD-9480-2016
person.identifier.scopus-author-id23397132500
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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