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The future outlook for portuguese travel agents
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Orientador(es)
Resumo(s)
This paper adopts a three-stage procedure to measure and test the
productivity and efficiency standings of Portuguese travel agents
during 2005–2007. In the first stage, the authors use a bootstrapped
Malmquist index approach to obtain estimates of total productivity
growth. In the second stage, they obtain year-by-year efficiency
scores, using a bootstrapped DEA model. A bootstrapped truncated
regression is then adopted in the third stage to identify the covariates
that explain technical efficiency. Results from a sample of 25 agents
indicate that, on average, Portuguese agents experienced an increase
in productivity over the period of the study. On the efficiency side,
however, most travel agents were found to be operating at a high
degree of inefficiency. Differences in productivity and efficiency
between individual travel agents appeared to be related to factors
such as market share and management style. The results are discussed
and policy implications are derived.
Descrição
Palavras-chave
Productivity Portuguese travel agents Two-stage Malmquist index Portugal . Faculdade de Ciências Sociais
Contexto Educativo
Citação
Assaf, A. G., Barros, C. P., & Machado, L. P. (2011). The future outlook for portuguese travel agents. Tourism Economics, 17(2), 405-423. https://doi.org/10.5367/te.2011.0034
Editora
IP Publishing