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Influência da gestão e certificação ambiental na sustentabilidade do turismo: caso de estudo do grupo FourViews Hotels
| Name: | Description: | Size: | Format: | |
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| 3.33 MB | Adobe PDF |
Authors
Abstract(s)
O presente relatório foi realizado para obtenção do grau de mestre em Ecoturismo pela Universidade da Madeira e reflete o meu percurso ao longo de oito meses de estágio na empresa FourViews, um respeitado grupo hoteleiro com base na ilha da Madeira. Nele descrevo as funções que foram desempenhadas por mim no âmbito do estágio do mestrado em Ecoturismo e os respetivos conhecimentos adquiridos, que serão úteis em futura atividade profissional relacionada com a temática deste relatório.
Durante o estágio ocupei diversas funções, de modo a ter uma visão mais global que me permitisse compreender como são postas em prática, nos vários departamentos, as medidas ambientais adotadas pelos hotéis do grupo FourViews e, adicionalmente, como surgem os indicadores que demonstram a valia das políticas ambientais. Estes indicadores foram apresentados, comparados e analisados de modo a perceber o impacto que a gestão ambiental e respetiva certificação tiveram nas unidades hoteleiras deste grupo.
Este estágio no grupo FourViews, ajudou-me a cimentar a confiança relativamente às mais valias das políticas ambientais, as quais, com trabalho de equipa, dedicação e acreditar, contribuem fortemente para resultados positivos, contribuindo não só a nível ambiental como também financeiro e social.
The present report for the Master Degree in Ecotourism from the University of Madeira will expose my work during eight months in the company FourViews, a respected hotel group based in Madeira island. It will describe the tasks I performed regarding environmental management and the knowledge I acquired which may prove useful in a future profession related to this field. During the internship, I worked in different sections of the different hotels, so that I could have a global view of how such an institution functions and where the numbers that prove that environmental policies work come from, as well as how those numbers are achieved. This data will be presented, compared and analysed to identify the impact that environmental management and environmental certification have in the hotels belonging to this group. This internship at the FourViews Group helped me cement my confidence regarding the positive results of environmental policies. I believe these policies, as well as team work and dedication foster good results, not only at an environmental level, but as well at a financial and social.
The present report for the Master Degree in Ecotourism from the University of Madeira will expose my work during eight months in the company FourViews, a respected hotel group based in Madeira island. It will describe the tasks I performed regarding environmental management and the knowledge I acquired which may prove useful in a future profession related to this field. During the internship, I worked in different sections of the different hotels, so that I could have a global view of how such an institution functions and where the numbers that prove that environmental policies work come from, as well as how those numbers are achieved. This data will be presented, compared and analysed to identify the impact that environmental management and environmental certification have in the hotels belonging to this group. This internship at the FourViews Group helped me cement my confidence regarding the positive results of environmental policies. I believe these policies, as well as team work and dedication foster good results, not only at an environmental level, but as well at a financial and social.
Description
Keywords
Ecoturismo FourViews Gestão ambiental Politicas ambientais Sustentabilidade Environmental management Environmental policies Sustainability Ecoturismo . Faculdade de Ciências da Vida