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Publication
Modelação e implementação de software de apoio a processos de logística
| Name: | Description: | Size: | Format: | |
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| 4.85 MB | Adobe PDF |
Authors
Abstract(s)
A importância da internet nas nossas vidas tem vindo a aumentar ao longo dos anos, pelo que a utilização de programas informáticos no nosso quotidiano é inevitável, o mesmo sucede-se com as organizações que para conseguirem sobreviver no mercado empresarial precisam de ferramentas que auxiliem os funcionários na tomada de decisão. O crescimento da internet e o rápido desenvolvimento do mundo económico e financeiro das empresas tem como consequência uma grande procura de software.
Este projecto tem como objectivo o desenvolvimento de componentes de um protótipo que funciona como um sistema de informação incluindo um gestor de fluxo de processos, assim como a modelação de processos recolhidos da empresa ligada ao sector da logística usando a linguagem DEMO, para testes e execução dos mesmos no protótipo desenvolvido.
A primeira parte do documento tem uma introdução ao DEMO e explica as vantagens e desvantagens dos sistemas de Fluxo de Trabalho e o porquê do seu aparecimento. São comparadas aplicações semelhantes ao protótipo a ser desenvolvido actualmente existentes no mercado.
Um dos contributos principais foi o levantamento exaustivo dos processos de negócio da empresa, utilizando a linguagem DEMO. Foram efectuadas análises aos resultados das entrevistas realizadas aos funcionários desta empresa, que constituiu o cenário prático deste projecto com o objectivo de desenhar e modelar os processos de negócio da empresa usando o DEMO. Antes do desenvolvimento do protótipo foram estudadas várias soluções tecnológicas para determinar as melhores opções para o protótipo, tendo em conta as tendências tecnológicas do mercado de software e os requisitos funcionais e não funcionais obtidos.
Os componentes desenvolvidos ao longo deste projecto de mestrado inserem-se num protótipo parte de um projecto mais vasto, a ser realizado de forma colaborativa com outros colegas de licenciatura, mestrado e doutoramento, a trabalhar no Laboratório de Engenharia Organizacional do Madeira Interactive Technologies Institute. O documento descreve sucintamente o protótipo global e componentes desenvolvidos pelos restantes colegas e detalha ao pormenor os componentes desenvolvidos pelo mestrando, bem como a aplicação deste com a modelação dos processos obtida na empresa de logística.
The importance of the internet in our lives has been increasing over the years so much that the use of computer software in our daily lives is inevitable, the same happens with organizations that in order to survive in the business market, they need tools that help employees in their daily decisions. The growth of the internet and the quick development of the economic and financial world of companies result in a great search for software. This project aims to develop modules of a prototype that works as an information system including a process flow manager, as well as the modeling of processes collected from the company linked to the logistics sector using the DEMO language for testing and execution of the same in the developed prototype. The first part of the paper has an introduction to DEMO and explains the advantages and disadvantages of workflow systems and why they appear. In the document similar applications that currently exist on the market were compared to the prototype developed. One of the main contributions was the exhaustive survey of the company's business processes, using the DEMO language. Analyzes were made to the employees interviews of this company, with the aim of designing and modelling the company’s business processes using DEMO. Before the development of the prototype, several technological solutions were studied to determine the best options for the prototype, taking into consideration, the technological trends of the software market and the functional and non-functional requirements acquired. The modules developed during this master's project are part of a prototype of a larger project, to be carried out in a collaborative way with other colleagues of degree, master's and PhD, working in the Laboratory of Organizational Engineering of the Madeira Interactive Technologies Institute. The document briefly describes the overall prototype and modules developed by the other colleagues and explains in detail the modules developed by the master's degree, as well as the application in the logistics company which is part of this project.
The importance of the internet in our lives has been increasing over the years so much that the use of computer software in our daily lives is inevitable, the same happens with organizations that in order to survive in the business market, they need tools that help employees in their daily decisions. The growth of the internet and the quick development of the economic and financial world of companies result in a great search for software. This project aims to develop modules of a prototype that works as an information system including a process flow manager, as well as the modeling of processes collected from the company linked to the logistics sector using the DEMO language for testing and execution of the same in the developed prototype. The first part of the paper has an introduction to DEMO and explains the advantages and disadvantages of workflow systems and why they appear. In the document similar applications that currently exist on the market were compared to the prototype developed. One of the main contributions was the exhaustive survey of the company's business processes, using the DEMO language. Analyzes were made to the employees interviews of this company, with the aim of designing and modelling the company’s business processes using DEMO. Before the development of the prototype, several technological solutions were studied to determine the best options for the prototype, taking into consideration, the technological trends of the software market and the functional and non-functional requirements acquired. The modules developed during this master's project are part of a prototype of a larger project, to be carried out in a collaborative way with other colleagues of degree, master's and PhD, working in the Laboratory of Organizational Engineering of the Madeira Interactive Technologies Institute. The document briefly describes the overall prototype and modules developed by the other colleagues and explains in detail the modules developed by the master's degree, as well as the application in the logistics company which is part of this project.
Description
Keywords
DEMO Fluxo de trabalho Formulários Processos Protótipo Tarefas Engenharia Informática . Faculdade de Ciências Exatas e da Engenharia