A carregar...
Publicação
User-perceived quality and functional suitability of representations of DEMO’s process and fact models: conclusions from a family of three studies
| Nome: | Descrição: | Tamanho: | Formato: | |
|---|---|---|---|---|
| 3.01 MB | Adobe PDF |
Orientador(es)
Resumo(s)
Clear and cognitively compelling diagrams representing organizational reality are crucial
for structured communication, proper information systems implementation, and ultimately, organizational
success. Design and Engineering Methodology for Organizations (DEMO), a standard from the field of
Enterprise Engineering, provides representations for Process and Fact Models. However, the complexity
of its notations can impede stakeholder understanding. New representations for these models have been
proposed, but lacked formal evaluation across diverse user groups. This paper addresses this gap by assessing
user perception of both standard and newly proposed DEMO representations. We conducted a family
of three evaluation studies using mixed research methods across distinct user groups (N = 32). Results
show a unanimous preference for the new representations in terms of perceived quality and functional
suitability, supporting most of our hypotheses. Our study does not support the claim that familiarity with
the modeling language improves perception of empirical quality. This research expands the knowledge base
on the underexplored area of user experience within DEMO models and representations.
Descrição
Palavras-chave
Business process management Business process re-engineering Cognitive processes Data models Information representation Knowledge management Modeling Process modeling Requirements management User experience . Faculdade de Ciências Exatas e da Engenharia
Contexto Educativo
Citação
Pacheco, D., Aveiro, D., Pinto, D., & Freitas, V. (2025). User-Perceived Quality and Functional Suitability of Representations of DEMO's Process and Fact Models: Conclusions From a Family of Three Studies. IEEE Access, 13, 140742-140770.
Editora
Institute of Electrical and Electronics Engineers (IEEE)